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Showing posts with label Walmart. Show all posts
Showing posts with label Walmart. Show all posts

Tuesday, April 07, 2009

TV Land

For a while now, Kochunni prefers to eat his lunch/dinner in front of the idiot box watching his cartoons and songs. It’s the daily ritual and seems like the food wont travel down his throat if the TV isn’t on, though our recent India trip dispelled this myth, making me want to clear the clutter on the dinner table and use that for a family meal. Of course easier said than done , with too many things going against it.
One, the dining table is very near our entry point into the house, which means the stack of letters (read spam), bags and everything else virtually are always placed there until the next morning when needed again.
Two, family meals is a thing of past as Kochunni (presumably) needing to go to bed early has to have his dinner by 7, at which time (on most days) husband is not home. Then having just two people sit at this large table seems too elaborate an effort.
And so the TV saga continues, though to be fair, I too love watching my shows eating my dinner (the Gen Y effect)

Now for some of his favorite show reviews
Curious George – A monkey living in the big city with his man-friend in yellow hat, a perfect foil for a toddler learning new things, curious at figuring out the ways of the world. George doesn’t really speak but just makes sounds Ah! and the OOO’s, while the background commentator helps move the story forward. A nice blend of learning and fun makes it very entertaining even for adults

Sagwa – The Chinese Sesame Cat and Clifford – The Puppy Days - These two shows are in some ways similar and yet different. Both show talking animals and their owners, living in harmony. Though the owners don't realize that these pets can talk and only hear their barks or meows they seem to understand them well. Often the stories are split between the adventure of the kitten/puppy vs the adventure of the pet owner, both teaching viewers the importance of family, friendship, valor and other important qualities. Where one shows a family of kittens, Clifford has a made friends with a bunny, a bird, kittens and even a family of mice.

Bob the builder – This is an eternal favorite with the little guy, more for the trucks and than anything else. The first time he saw the video it was at the local Walmart store as we were doing some shopping. Kochunni then a 18 month old, squealed in delight at the sight of the brightly colored trucks and would get mad and cry every time Bob or Wendy came on the scene. He wanted to stay on the same aisle forever and we had the hardest time moving along. Seeing his enthusiasm, I did buy a video for him and to this day he sings the opening number with much gusto, even when he hasn't seen the video in months.

Thomas the Tank Engine
– The first time Kochunni saw the show (again around 18 months) he seemed to be frightened at the somewhat plastic , chubby face of Thomas and his friends. He cried “Venda” (don’t) and asked us to stop playing the video. He did not mind reading about the train and his adventures through the scores of library books that passed through the house. I think today he wouldn’t mind watching the show though I haven’t had a chance to rent/buy the videos for a long time now.

Manjadi – A wonderful delight of songs, quite nicely rendered in 3D animation, though not comparable to any Hollywood production, it is still a decent attempt. We first found them on You Tube (no longer showing the full songs) and it was an instant hit with the little guy and singing the short songs became part of long car rides. The latter half of the CD contains stories from the Panchatantra that seem a little tedious to watch. But the songs from all three volumes are still some hot favorites in our household.

There you have the current favorites of the Kochunni household. I can already see signs of Kochunni getting distracted with Clifford and Sagwa, which might soon have to be replaced. So what about you, what are the favorites at your house these days?

Wednesday, January 09, 2008

Duped by whom?

Interesting read based on my previous post! So was I duped by some random cheat or the big bad company?

Hit the Wall at Walmart

One of the best practices here in US is the policy of ‘gift card’. No, I am not talking about offering gift card for birthdays, and other functions, but the practice of stores giving out store gift cards when you return an item.

In theory this gives the customer the option of not only returning the item that they purchased or were given but also to buy something else instead. Now, the store is also pretty happy with the situation as I am sure more often than not, customers will forget about the gift card, misplace them and essentially they got money for an item that never left their store shelves.

I am sure that many ‘wise’ customers are aware of this and take precautions like keeping the receipt and the gift cards at a safe place and remember to make purchase quickly. But what happens when the store did not authorize your card correctly!!!

Here’s the story!

We bought a watch from Wal-Mart right before thanksgiving, along with some other stuff. After a few days, we realized that my mom (for whom the gift was) had a similar one and we decided to return this item. Being a lazy a**, that I am, I sent my dear honey on the errand.

At the store, of course (even with the receipt) they drilled him and entrusted a gift card as they (according to the salesperson) could not refund directly to the credit card as the purchaser (moi) was not present.

My honey came back with the gift card. Diligent that I was, I safely put the card into my purse. This Monday I finally got around to the shop to buy a few items. I double-checked that I had the gift card to ensure that I use it up.

After shopping (and I would add, for more items than the amount on the gift card) I reached the counter. Now the shocker! The sales person tries the card a couple of times and she get the message “Card not authorized”. Mind you, it does not say “no balance amount” or something to that effect. Not wanting to hold up the line, I purchase the items and move to the customer service section to ask them what the issue might be.

I explain what happened at the counter, and like clockwork, the salesperson tries the card one more time and gets the same message – Card not authorized. She asks me if I have the receipt of the receipt (the receipt that they give when the store gave me the gift card as refund) Ok now I am getting frustrated! Of course, I don’t have that. Sorry she cannot help me and informs me that she will call the manager.

After a few minutes, the manager arrives. Any guesses what she does after she heard about the issue – try the card – get the same message and ask me about the gift card receipt. I explain that I would not think about keeping the receipt after I have been provided a gift card by the store no less. She informs me that I will need to call the store manager the next day, and she will try to look me up with the help of ‘store web cams’ and provide me the refund!

Being pissed off helped me not to laugh at this outrageous comment! Can you imagine, a store manager on a call from customer going through various web cam pictures to figure out what item was returned and its price. How do you confirm the person on the phone is one and same? Have a web cam chat?

So long story short, the money on the card is lost plus the additional money (and time) lost in trying to get something else for the gift card amount. You would really think, I should return the new items that I purchased and try this all over again!!! Maybe this time follow the wise-geek advice to “ask the cashier to check the number on the card against the bar code … make sure the correct amount is on the card you purchased.” But then again when a VP of the company is caught up in gift card fraud, it makes you wonder will safety tips work?

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